Dell Latitude 7490 Intel Core i7 8th Gen 14 Inch

Warranty Duration:
12 months warranty included with your renewed Windows laptop (terms apply).

What's Covered:
Functional defects occurring under normal use — for example, the device failing to power on, hardware faults affecting normal operation, keyboard or trackpad failure, display malfunction, or port failures.

What's Not Covered:
Accidental damage, liquid/water damage, misuse, drops, cracks, unauthorized repairs, operating system issues caused by user modification, software viruses, theft, loss, or normal wear and tear. Cosmetic marks that do not affect performance are not covered.

Battery:
Battery performance varies by usage, power settings, and charge cycles. Batteries are covered only if they fail to function properly under normal conditions within the warranty period.

How to Claim:
Contact Renewed.ae support with your order number and a clear description of the issue. We will guide you through the inspection and resolution process.

Resolution:
If approved, we may repair, replace, or provide an appropriate solution based on the inspection results and parts availability.

Support Contact:
WhatsApp/Phone: 056 465 0511
Email: support@renewed.ae

Delivery Coverage:
We deliver across the UAE — Dubai, Abu Dhabi, Sharjah, Ajman, Al Ain, and more.

Delivery Time:
Most orders are delivered within 1–2 working days, depending on your location and the option selected at checkout.

Same-Day / Express Delivery:
If express or same-day delivery is available in your area, it will appear at checkout.

Order Updates:
You'll receive order updates from purchase to delivery via Email and/or WhatsApp.

Order Tracking:
Tracking details will be shared once your order is shipped so you can follow your delivery status in real time.

Address Accuracy:
Please ensure your shipping address and contact number are correct at checkout to avoid delays.

Cash on Delivery (If Available):
COD availability depends on your location and will appear at checkout if supported.

Need Help?
WhatsApp/Phone: 056 465 0511
Email: support@renewed.ae

Is this a certified refurbished laptop?
Yes. Every laptop on Renewed.ae has been inspected, tested, and certified by our in-house technicians. We check all hardware components — display, keyboard, trackpad, battery, ports, and internals — before listing.

Does the laptop come with Windows installed?
Yes. All Windows laptops come with a compatible, licensed version of Windows (10 or 11, as applicable to the model) pre-installed and ready to use. No extra activation needed.

What is the battery life like?
Battery health is tested and verified before dispatch. Battery life varies by usage, screen brightness, and running applications. Contact us before purchase if you need specific battery health details for your chosen unit.

Can I upgrade the RAM or storage later?
It depends on the model. Some laptops allow upgrades; others have soldered components. Check the tech specs or contact us before buying if upgradeability matters to you.

What's the difference between Good, Very Good, and Excellent?
All conditions are fully functional. The difference is cosmetic only — Excellent has minimal wear, Very Good has light marks, and Good may have visible scratches or scuffs. Click "Condition Guide" above to see example photos.

Can I return the laptop if I'm not satisfied?
Yes. We offer a 10-day return window from the date of delivery. The device must be returned in the same condition as received, with all included accessories.

Does it come with a charger?
Yes — a compatible charger is included with every laptop. Please check the "What's Included" section on this page for exact details.

Will the laptop work with a UAE power outlet?
All chargers supplied are compatible with UAE power (220–240V, Type G plug or universal adapter where applicable).

Can I use this for gaming?
This depends on the specific model's GPU and processor. Business and ultrabook laptops are designed for productivity, not gaming. Check the Tech Specs section for GPU details.

How do I contact support?
WhatsApp: 056 465 0511 | Email: support@renewed.ae | Hours: Sun–Thu, 9 AM – 6 PM UAE