Grading Guide: Renewed vs Pre-Owned Original

Every device sold on Renewed.ae is professionally inspected and tested before it is listed. This page explains exactly which condition grade applies to each type of device, so you know what you are buying.

Which grade applies to which device

Device Grades available
iPhone Renewed or Pre-Owned Original (shown on each product page)
Samsung Galaxy Renewed
MacBook Renewed
Windows laptops & Chromebooks Renewed
iPad Renewed

Renewed

Battery health 100% (iPhone) ยท 80%+ (Samsung, MacBook, Windows laptops, Chromebooks, iPad)
Cosmetic condition Like-new โ€” no scratches, no marks
Parts High-quality replacement parts used where needed
Components May include non-original replacement parts (screen, battery, etc.) where the original required replacement during inspection

Pre-Owned Original (iPhone only)

Battery health 90%+
Cosmetic condition Light signs of use
Parts Original components retained, minimal replacements
Components Keeps the iPhone's original screen, battery and internals wherever possible

iPhone 15 Pro Max and iPhone 16 Pro Max are sold as Pre-Owned Original only.

Included with every device

  • Full quality inspection before listing
  • 12-month warranty
  • 10-day returns if your device is faulty or not as described
  • Free UAE-wide delivery

Frequently asked questions

Which iPhone grade should I choose?
Choose Renewed if you want the best possible cosmetic condition. Choose Pre-Owned Original if you would prefer to keep the iPhone's original screen and battery and don't mind light signs of use.

Does "Renewed" mean the parts aren't genuine Apple or Samsung parts?
Renewed devices may include high-quality replacement parts where the original part needed replacing during inspection. Pre-Owned Original iPhones keep their original components wherever possible.

Is battery health guaranteed?
Yes. Every device meets or exceeds the battery health minimum shown above for its grade and category, verified before dispatch.

Can I return a device if I change my mind?
Yes, within 10 days of delivery, as long as the device is in the same condition as received with all accessories. Return shipping for change-of-mind returns is paid by the customer. Returns for faulty or not-as-described devices are always free. See our Refund Policy for full details.